St. John Terms of Use


St. John Health operates and manages this web site. The materials on this site have been prepared by St. John Health for information purposes only and are not intended as a substitute for medical treatment by a health care professional. Due to the number of sources from which information is obtained, the site could include technical or other inaccuracies or typographical errors.

Please be aware that the information available through this website is provided to supplement the care provided by your physician. It is neither intended nor implied to be a substitute for professional medical advice. Always seek the advice of your physician or other qualified health provider prior to starting any new treatment or whenever you have questions regarding a medical condition.

St. John Health subscribes to the Ethical and Religious Directives of the Catholic Church and does not provide any medical procedures or advice that is inconsistent with these Directives.

Information Collected and Stored Automatically

When you visit the St. John Health Web site, we use automated tools to log information about each visit. We process this information in the aggregate to determine site performance issues, such as popular pages, most frequently downloaded forms, and other site performance characteristics. This information does not identify you personally. We do not track or record information about individuals and their visits.

The specific data we collect are:

  1. The Internet domain and the assigned Internet protocol (IP) address. IP address is a number that is assigned to your computer when you are surfing the Web.
  2. The type of browser and operating system used to access our site;
  3. The date and time you access our site;
  4. The pages that are viewed, and paths that are taken through the Web site.
  5. If you linked to our website from another website, the address of the referring website.

We use the information we collect to count the number and type of visitors to the different pages on our site, and to help us make our site more useful to visitors like you. This aggregated log data is processed by software tool.

What is a cookie?

A cookie is a small piece of information that is sent to your browser along with a Web page when you access a Web site. There are two kinds of cookies: Session and Persistent cookies.

A session cookie is a line of text that is stored temporarily in your computer's RAM. Session cookies have no date associated with them because a session cookie is never written to a hard drive; it is destroyed as soon as you close your browser.

A persistent cookie is a more permanent line of text that gets saved by your browser to a file on your hard drive. If you have your browser set to notify you before accepting cookies the notice will tell you if the cookie expires some time in the future or not.

Cookie use on St. John Health Web site

St. John Health may use both session and persistent cookies to maintain website continuity. Neither session nor persistent cookies are used to identify a specific person. Regardless of the type of cookie used, St. John Health does not share any cookie information with any third parties.

All cookies used on the St. John Health Web site will only return cookie information to our own servers. When you return to this site, the cookie is sent back to the Web server, along with your new request. We use this information to create summary statistics used for web site planning and maintenance and to analyze system performance. This information tells us the number of visitors to the different sections of our site and helps us understand if our site is meeting the needs of our visitors. This information is only presented in an aggregate form--never for an individual user.

In most cases you may choose not to accept these cookies and still use the site. The help information in your browser software should provide you with instructions on how to disable cookies.

We do not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us. Except for authorized law enforcement investigations, or as otherwise required by law, we do not share any information we receive with any outside parties.

Information Collected from E-mail and Web Forms

You may use the entire St. John Health Web site without need to provide any personal identifying information. Some value added services may request the voluntary submission of personal information in order to provide additional services. You may provide this information electronically via e-mail or online web form. All personal identifying information is collected solely for the purpose of providing value added services.

Please do not send any medical information or sensitive personal information via e-mail or non-SSL protected forms. For transmitting medical information or sensitive personal information, use only a secure SSL protected form. You will know you are using a secure SSL protected form when you see 1) a "Security Alert" notification message, 2) a "secured" padlock symbol appears in the browser window frame.

St. John Health may share the information that you provide to us via e-mail or on forms within the health system to respond to your queries or provide the service you requested, but we do not provide information to anyone outside the system unless required by law to do so. We will not collect or sell your information for commercial purposes.

Links to Other Sites

St. John Health provides links to other Web sites as a service to our community. Information available through links on this Web site is not generated, controlled, or necessarily endorsed by St. John Health. Once you link to another site, you are subject to the terms of use of the new site.